New Member Resources

A member may deposit funds to all accounts using any of the following methods:

• Payroll deduction
• Direct deposit 
• Mobile deposit 
• CUHere/CU24 full service/deposit taking no-surcharge ATMs 
• Star Network/Deposit taking ATMs (PA, OH, WV, NY, DE, NJ) 
• Wire Transfer
• Dominion Energy CU Branches and Shared Branch Locations 
• Interoffice mail and US mail
• Transfer from an existing Dominion Energy CU account by phone or online 
• External account transfers
• Zelle^® 

You can make a withdrawal from your Dominion Energy Credit Union account in a number of ways:

• Visit a Dominion Energy Credit Union branch, a Credit Union Service Center, Dominion Energy Credit Union ATM or a CU24/CUHere ATM. Find a location or ATM near you.
• Call our Member Service Department at 800-268-6928 to request a withdrawal check.
• Log in to Online Banking, click on Transactions, and then “Send Check." Select which account and how much you wish to withdraw. We will automatically send you a check.
• It’s also always free to ask for cash back when you make a purchase with your Dominion Energy Credit Union Debit Card. 
• You may also request a withdrawal check through our Private Teller phone service.
• Make an external account transfer, then withdraw funds
• Send money to your accounts elsewhere using Zelle^® then withdraw funds.

With our 24-Hour Access services and shared branches, we are as close as your computer, phone, or mailbox.

24-Hour Access

• Online Banking: Pay bills, view account balances, and transfer money
• Mobile Banking: Deposit checks, view account activity, and pay bills
• Mobile Wallets: Make payments with Dominion Energy CU credit and debit cards
• Private Teller: Make basic transactions, such as withdrawal checks and check account balances
• Cash back: Get cash at stores when you use your debit card and PIN
• Debit cards: They work just like a check, and there's no fee to use them to make purchases. Plus, your first 3 ATM withdrawals per month are free.
• Send or receive cash with account-to-account transfers, Zelle^®, or cross-account transfers

Branches & ATMs

• Make basic teller transactions at Co-Op Shared Branches nationwide
• Avoid fees at Dominion Energy Credit Union, Wawa, Sheetz, and North Carolina CashPoints ATMs
• Visit over 75,000 CU24/CUHere no-surcharge, deposit taking ATMs and certain CO-OP Shared Branch locations*
• Get up to $6 in ATM surcharge rebates each month for out-of-network ATM fees*
  *DECU will reimburse up to two ATM surcharges (ATM owner fees) incurred per month on withdrawals from a checking account using your DECU debit card up to a maximum of $3 per withdrawal for a maximum refund of $6/month. Please note: the ATM owner may charge a fee. Rebates will be given automatically at month-end.
  Still not sure? The Call Center can help you with any questions you have, as well as certain transactions. Reach us at 800-268-MYCU.
  *Not all CO-OP Shared Branches have a CU24/CUHere no-surcharge ATM. For no-surcharge ATMs, please visit the CU24/CUHere locations. A surcharge is the ATM owner's fee; regular DCU ATM fees still apply at non-DCU ATMs.

You can find out your account balance in a number of ways:

• Log in to Digital Banking, select which account you would like to verify account balance.
• Visit a Dominion Energy Credit Union branch, a Credit Union Service Center, Dominion Energy Credit Union ATM or a CU24/CUHere ATM. Find a location or ATM near you.
• Call our Member Service Department at 800-268-6928 to check account balances.
• You may also check your balances through our Private Teller phone service. 

Dominion Energy employees may sign up by logging into My SAP Workspace. If you are not a Dominion Energy employee, please contact your employer to sign up for direct deposit. You will need the following information to sign up:

Dominion Energy Credit Union
P.O. Box 26646
Richmond, VA 23261-6646
800-268-6928
Bank Routing (ABA) Number: 251082644
 MICR number: Your 10-14 digit account number for deposit into checking. This number can be found within Digital Banking or on the bottom middle of your checkbook.

MICR number: Your 10-14 digit account number for deposit into checking or savings. The MICR number for savings and checking are different. This number can be found within Digital Banking by clicking the 3 dots behind the account and selecting "details", or on the bottom middle of your checkbook for checking.

Once you are a member, click here to sign up for payroll deduction. You may also send us an email or secure message via digital banking stating the amount you would like deposited from your paycheck, which account you would like the money deposited to, and how often you are paid. Payroll deduction is only available to employees of Dominion Energy. Please note it may take a pay period for your payroll deduction to take effect.

Yes! In fact, Dominion Energy Credit Union gives you additional flexibility with your paycheck. Direct Deposit your entire paycheck to Dominion Energy Credit Union or just a set amount each payday (this is called Payroll Deduction and is available only to employees of Dominion Energy). With payroll deduction, you can also choose to have money go to your Dominion Energy Credit Union account(s) or loan(s), even if your Direct Deposit goes elsewhere. Dominion Energy  lets employees have direct deposit to up to three accounts. Check with your employer if you are not a Dominion Energy employee. You can also direct deposit most government checks, such as social security.

For some Dominion Energy employees there occasionally are “free pay days”. Free pay days are created and controlled by the Payroll Department of Dominion Energy Resources.

A free pay day occurs when a month has three period ending dates (a period ending date is about one week prior to the actual pay day). On a free pay day, no Credit Union payroll deductions are taken. Dominion Energy employees can access their pay schedule on the company’s intranet site.

Yes! If the joint owner is an adult, they will need to sign the application and submit a copy of their driver’s license. We recommend getting your account setup first if the joint owner can’t sign right away, and then adding the joint owner later when you can both sign the application  (an application to add services will be in your Welcome Packet). Parents may sign for a minor to be a joint owner (parent’s name “signing for” child’s name plus parent’-s signature).

Yes, you can join more than one credit union. Because membership in Dominion Energy Credit Union is free, it is a smart way to get access to even more great rates and services. You can pick and choose the services that work the best for you.

Plus using credit unions over a bank will save you money with fewer fees, lower loan rates and higher savings rates. In fact, a recent report done by the Credit Union National Association found that high-use Dominion Energy Credit Union households save $1400 a year!