EZ Pay
If you have accounts elsewhere, that's A-OK with us. You can make EZ loan payments to DECU using your checking account or debit card at another financial institution.
The simple way to make on-time payments
Whether you're on the go or relaxing at home, you don't want to spend a lot of time paying bills. It only takes a minute or two to make DECU loan payments with EZ Pay using funds from another financial institution. Looking for even more simplicity? Set up automatic payments and never worry about missing a due date.
- EZ Pay is available for credit card and loan accounts (excluding first mortgages).
- Payments made from your checking account via ACH are free.
- A convenience fee of $4.95 will be added for each loan payment made using a debit card.
- Payments made to credit cards will be credited the same day if received by 3 pm ET; otherwise they will be credited the next business day. Please account for this processing time when scheduling your payment to avoid late charges.
- Payments to non-credit cards (other loans) will post within minutes or 9 am ET on a scheduled payment.
- If you currently have payroll deduction or direct deposit set up to automatically pay your loan, EZ Pay won't cancel previously scheduled payments.
To sign up for EZ Pay, you'll need to have your member number handy. You can find this on your statements or in the the welcome packet you received when joining DECU. You will also need your other financial institution's debit card and/or ACH information. Please call us at 800-268-6928 if you need assistance locating this information.
- Enroll to pay other loans
- Add a payment method and payment amount
- Review Payment (you’ll have the opportunity to schedule or make the payment recurring)
- Confirm
- Enroll to make a payment to your credit card
- Add a payment method and payment amount
- Review Payment (you’ll have the opportunity to schedule or make the payment recurring)
- Confirm
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Whether you are looking for a new or used vehicle, our highly competitive rates and fast approvals will get you behind the wheel in no time.
For security reasons, payments using external debit cards/checking accounts cannot be made by phone via Member Services. If a transaction made with a debit card is reversed for any reason, the loan payment will also be reversed and subject to a return item fee. If your payment is 30+ days late, call member services to make payment arrangements. Please ensure you are paying at least the scheduled payment amount as outlined on your billing statement. Minimum payment of $5 and maximum of $5,000. For payoffs, contact us to get an accurate payoff amount. EZ Pay Terms and Conditions may be found here.
Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers competitive rates on credit cards and loans