Mobile Deposit

With Mobile Deposit, you may deposit original checks, cashier’s checks, official checks, U.S. Treasury
checks, or any other payment instruments, drawn on a financial institution within the United States and
payable in U.S. currency that is payable to you.

To launch Mobile Banking for the first time:

1. Download the Dominion Energy Credit Union app from Google Play or the Apple App Store. (Search “Dominion Energy Credit Union” in your app store.
2. Open the Dominion Energy Credit Union app on your mobile device.
3. Log in using your Digital Banking username and password
4. Click on “Mobile Deposit” on the menu and follow the prompts to deposit your check.
5. Please note: Before taking the photo, endorse the back of the check and be sure to include that it is a Mobile Deposit:
                                                      “For Mobile Deposit Only”
                                                            Account Number
                                            Member’s Signature (your endorsement)
6. If this is your first time using Mobile Deposit, you will need to enable Mobile Deposit. Click More at the top right and Deposit a Check - follow the prompts to enroll. You may need to sign out and back in to complete the process. 
7. Take a picture of the front and back of the check. The camera will immediately prepare for the photo of the back after taking a picture of the front.
8. You will see a confirmation page noting your check was deposited successfully. Please note that the amount will not immediately appear in your account activity. You may check the status of your deposit by phone or in Digital or Mobile Banking. You will receive an email if the deposit is declined after it has been accepted by Mobile Banking. Standard check holds apply.

$2,500 is the most you can deposit per check through mobile deposit. You can deposit up to $2,500 per day.

For most deposits, up to $225 will be credited to your account, less any holds, within a few minutes of the mobile deposit, and the remainder within two business days. Otherwise, your account will be credited by 5:00 PM Eastern Time on the current business day if the deposit was made by 3:00 PM Eastern Time. If your deposit was made after 3:00 PM Eastern Time, it may not be deposited until after 3:00 PM Eastern Time on the next business day. (Business days are Monday through Friday, except holidays.)

Check your account statement to make sure the deposit has been credited to your account. Keep your check in a secure location for 14 days from the date you made the deposit. Then shred or destroy the check.

Yes! Our mobile site has the same security features as Digital Banking. Just like Digital Banking, Mobile Banking and Mobile Deposit take advantage of the powerful technology available through a digital certificate from Verisign, Inc., protecting the security of the site with Secure Socket Layer (SSL) 128-bit encryption. In addition to the encryption technology, we have installed multiple firewalls to protect your accounts from unauthorized access from outside the Credit Union.

For security purposes and to ensure the funds for large deposits. These are the same holds that we place on deposits in the branch. The first $225 of any mobile deposit will be available the same business day, unless the deposit was held for the reasons above. The rest will be available the second business day. Any funds exceeding the $2,500 ($225 + $2275) will be available five business days after the deposit. For example, and assuming no federal holidays, you deposit $700 on Monday. $225 will be available later Monday. The remaining $475 will be available on Wednesday.